Reports of issues with Payroll processing

Incident Report for Humi

Resolved

This incident has been resolved.

Posted Mar 19, 2021 - 15:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 19, 2021 - 15:01 UTC

Update

The team has narrowed down the issue to paystub emails not being sent, at this time seems actual payments where not affected.

Posted Mar 19, 2021 - 14:04 UTC

Identified

The team has identified the cause of the issues and working to have the issue resolved as soon as possible.

Posted Mar 19, 2021 - 13:44 UTC

Investigating

Currently investigating issues with payroll processing for some users

Posted Mar 19, 2021 - 13:37 UTC

This incident affected: Humi Client Portal (Payroll).